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Refund Policy

Changes to the Refund Policy

To request a refund or discuss a service cancellation, please contact us at:posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed.

Refund Requests

To request a refund or discuss a service cancellation, please contact us at:

  • Purchased Materials: Any physical or digital materials purchased separately are non-refundable.

Your request will be reviewed, and you will be contacted with further instructions. Refund requests are typically

processed withni3business days.

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Service Cancellations

  • Notice of Cancellation: You may cancel services by providing written notice at least 7 days before the scheduled service date (e.g., strategy call, workshop, etc.). If services are cancelled after this period, the client will be liable for any work completed up to the point of cancellation.

  • Late Cancellation: Cancellations made less than 3 days before a scheduled session or event may incur a [percentage]% cancellation fee based on the total service price.

Refund Eligibility

Refunds are generally not provided once services have been rendered. However, we understand that unforeseen circumstances may arise. Refunds may be considered under the following conditions:

  • Prepaid Services: If you have prepaid for services and need to cancel before the service is provided, you may be eligible for a refund, minus any non-refundable administrative or processing fees.

  • Service Delivery Issues: If we fail to deliver services as agreed or if there is an error on our part, we will work with you to resolve the issue or offer a partial or full refund, depending on the situation.

Non-Refundable Items

The following services are non-refundable:

  • Completed workshops and events: Once a workshop, training session, or speaking engagement has been conducted, no refunds will be issued.

  • Consultation Fees: Fees for consultations are considered non-refundable after the service is rendered.

  • Purchased Materials: Any physical or digital materials purchased separately are non-refundable.

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